Tommy Walsh meets Zena, whose dreams of retirement with husband Jack in a newly converted bungalow were destroyed after she handed over hundreds of thousands of pounds to a project manager who was unable to cope with the job. Tommy visits the builder who put the work right and hears how Jack sadly passed away before being able to enjoy his new home. Plus losing his truck keys means a disastrous start to the day for Jonny, but locksmith Kris has a secret gadget which soon makes him smile.